SUPPORT & INTEGRATIONS
We take the burden off your care teams.
Every healthcare provider has been through the pain of technical integrations that take far more time and money than planned. We understand the challenges, and we know that everyone has different needs and processes. This is why we offer carefully designed data connection solutions for devices and RPM, tailored to your specific needs.
DATA INTEGRATION
Connecting with Withings Health Solutions.
Four options for seamless data connection. See which one is right for you:
Withings Health Mate
Withings Mobile SDK
Cellular Pro Devices
Data Hub
Connect Assistant App
If your members cannot install their cellular devices, we have a solution.
The Connect Assistant app lets you turn any Withings cellular device into a Wi-Fi or Bluetooth device. It extends your reach and provides a simple fallback option for users. No technical setup or expertise is required.
- Wi-Fi and Bluetooth fallback activation
- Tutorials for cellular device installation
- Tutorials for reliable data collection
- Available for iOS and Android
- Works for all cellular devices
- No technical integration needed
Technical and
Service Support.
Whether you need help creating a new integration, or a support plan to ensure that you have ready access to Withings Health Solutions team members, we are committed to helping you succeed.
Logistics
Flexible shipping choices.
This option is for customers shipping more than 100 devices monthly. Products are shipped directly to program members/patients. The partner/HCP receives updates on the status of orders and shipping, and uses the API to activate the cellular devices.
With drop shipping, we can pre-assign to end users.
Devices are shipped in bulk to the location of your choice. You then create a custom device bundle for program participants. (For example, a wellness company adds a blood glucose meter or pulse ox into a kit that contains a Withings scale or BPM.) Then, use the Withings API to activate the cellular devices.
With bulk shipping we can pre-assign to users, with the partner usually adding some configuration on their end.